Effective Date: January 10, 2024
1. Introduction
At New Wave Education, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (newwave-education.com) and purchase our digital products.
By using our website or making a purchase, you consent to the practices outlined in this policy. If you do not agree with this policy, please do not use our website or provide any personal data.
2. Information We Collect
We collect personal information from you when you visit our website or make a purchase. This information includes:
a. Personal Identification Information
- Name
- Email Address
- Billing Address
- Payment Information (processed via third-party payment providers like PayPal or Stripe)
b. Non-Personal Identification Information
- IP Address
- Browser Type and Version
- Operating System
- Device Information
- Referral Sources
- Page Interaction Data
This information helps us improve the website and optimize your shopping experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process your transactions: We use your name, email, billing address, and payment details to complete your purchase and deliver the digital products.
- To improve our website and services: We may use non-personal information to analyze website traffic and enhance the user experience.
- To communicate with you: We may use your email to send order confirmations, updates, promotions, or important service-related information. You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
- To provide customer support: If you have any questions or issues with your order, we use your contact information to assist you.
- To comply with legal requirements: We may use your information to fulfill any legal obligations, such as fraud prevention or compliance with tax regulations.
4. How We Protect Your Information
We use industry-standard security measures to protect your personal information. This includes:
- Encryption: All payment transactions are processed using secure encryption technologies (such as SSL/TLS) to protect sensitive data.
- Data Storage: Your payment details are stored with third-party payment processors (such as PayPal or Stripe) and are never directly stored on our servers.
- Access Controls: We restrict access to your personal data to authorized personnel only, ensuring it is handled responsibly.
However, no system can be completely secure, and we cannot guarantee the absolute protection of your data. We encourage you to take necessary precautions, such as using strong passwords and keeping your personal information confidential.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following circumstances:
- Third-Party Service Providers: We share your information with trusted third-party providers that help us process payments (PayPal, Stripe), deliver digital products, or assist in marketing and communications.
- Legal Requirements: We may disclose your personal information when required by law, such as to comply with a subpoena, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring company.
These third parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purposes.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze website usage. Cookies are small data files stored on your device that help us recognize your preferences and remember your shopping cart.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to refuse them. If you choose to decline cookies, some features of our website may not function properly.
7. Your Rights
You have the following rights concerning your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: If your personal information is incorrect or outdated, you can request that we update it.
- Deletion: You can request the deletion of your personal data. However, please note that we may need to retain certain information for legal or accounting purposes.
- Opt-Out: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any promotional communication we send.
- Restriction: You may request that we restrict the processing of your personal data under certain circumstances.
To exercise these rights, please contact us at support@newwave-education.com.
8. Third-Party Links
Our website may contain links to third-party websites. These external sites are not under our control, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any personal information.
9. International Data Transfers
If you are located outside of the European Economic Area (EEA) or United States, please note that your personal information may be transferred to and processed in other countries where we operate, including those that may not have the same level of data protection laws as your country.
By using our services and submitting your personal information, you consent to the transfer of your data to these countries.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights under this policy, please contact us:
New Wave Education
Email: support@newwave-education.com
Website: www.newwave-education.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.